-
Guaranteed Authenticity
We guarantee only genuine and brand-new products, straight from the source.
-
Free Shipping Worldwide
Enjoy free shipping on all orders, no minimum purchase required.
-
Secure Checkout Guaranteed
Shop with confidence with our fully secure payment processing system.
-
Dedicated Customer Support
Our team is always ready to assist, ensuring fast and friendly support.
Payment Policy
PAYMENT METHODS
We offer secure and flexible payment options to make your shopping experience convenient and stress-free. Accepted payment methods include:
- Credit and Debit Cards: Visa, MasterCard, and American Express.
- Digital Wallets: PayPal, Apple Pay, and Google Pay.
All transactions are processed in EUR (€), and any currency conversion fees are the responsibility of the customer.
SECURE PAYMENTS
Your payment information is processed securely using state-of-the-art encryption and fraud protection technologies. We do not store or have access to your payment details, ensuring your financial data remains safe.
PAYMENT CONFIRMATION
After completing your payment, you will receive a confirmation email with your order details. If you do not receive a confirmation within 24 hours, please contact us at contact@exclufy.com to verify the status of your order.
PAYMENT DISPUTES
In the event of a payment dispute, please reach out to our customer support team immediately. We will work with you and the payment provider to resolve the issue.
FAILED TRANSACTIONS
If your transaction fails:
- Verify that your payment details are correct.
- Ensure your card or account has sufficient funds.
- Contact your bank or payment provider if the issue persists.
For further assistance, you can contact us at contact@exclufy.com.
CANCELLATION AND REFUNDS
If you cancel your order within 48 hours of purchase, any payment made will be refunded to your original payment method. Refund processing times may vary depending on your payment provider.
TAXES AND DUTIES
The total price of your order includes applicable VAT (Value-Added Tax) for customers within the European Union. For orders shipped outside the EU, customers may be responsible for paying customs duties, taxes, and import fees, depending on the destination country. These charges are not included in our prices and must be paid directly to the relevant authorities.
For any payment-related inquiries or assistance, please contact our support team at contact@exclufy.com. We’re here to help ensure a smooth payment process!
